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Augmented Reality service solution for machine builders system integrators, maintenance departments, and organizations, and technical service providers.
Troubleshooting with over-the-shoulder support helps to keep unplanned downtime at a minimum.
Do you know how many Field Service Technicians, Engineers, and other experts travel daily worldwide to solve issues and maintain equipment? These create timely, monetary, and external dependencies.
oculavis SHARE creates the opportunity to solve issues remotely by using onsite personnel and guiding the Augmented Reality Solution. We can solve independently from the location of the expert. These help support location independence and relieve all ongoing and future travel restrictions.
The only thing needed is oculavis share and a stable internet connection
Three-dimensional real-time in combination with augmented reality annotations allow experts to exchange solution-oriented. With oculavis Share, more than one user can support a service case simultaneously. The video feed can be stopped and frozen to get high-resolution pictures to increase troubleshooting quality. It’s possible to add augmented annotation to this picture and share it with the user.
All service states can be documented, recorded, and exchanged with other content management systems. Therefore oculavis Share can integrate into your ERP, CRM, FSM, or other IT system.
Tribal knowledge – a general issue in the industry. One way to share and document tribal knowledge is through oculavis Share work instructions through step by step augmented video instructions easily created – multiple sharing opportunities.
Standard processes: record repeated operations and share them through step-by-step augmented video instructions.
Know-how transfer: create augmented videos of complex processes with video and picture content and take the complexity.
Feedback: process validation, quality control through picture feedback and QR scans, and Automatic reports can be generated.
All service states can be documented, recorded, and exchanged with other content management systems. Therefore oculavis Share can integrate into your ERP, CRM, FSM, or other IT system.
Your corporate identity stands on top of everything
oculavis Shares recommends cloud installation for faster access. With a whitelabel solution. In this case, remote services can be directly advertised from the Apple/iOS-Appstore or den Android-Playstore. AWS, Azure, and Open Telekom have supported platforms right now.
Cloud solutions have their advantages: continuous updates, automatic backups, and no worries about disk space and traffic.
All service states can be documented, recorded, and exchanged with other content management systems. Therefore oculavis Share can integrate into your ERP, CRM, FSM, or other IT systems.
Multi-User-Call, Audio, desktop or document sharing, UI in 7 languages, chat function with translation in 10+ languages, Video/Audio toggles, QR/NFC fast access, planned video calls for customer service workflows.